How to handle late challenge registrations
What Happens if Someone Registers Late for Your Challenge? In this video we discuss the answer to this common question.
We will address a common question about what happens if someone registers for your challenge after the registration end date or partway through the challenge. I will explain the process and automation behind it, including confirmation emails, reminder emails, and the sequence of challenge emails. I will also discuss what actions you can take if someone registers late and how to manually send them missed emails. Watch this video to understand how to handle late registrations and ensure a smooth experience for all participants.
If people join late, they won't receive whatever communications have already been sent out in the past before they joined. The challenge automation runs off a specific date and time and that's also why you won't be able to automatically resend the entire series starting from the beginning.
You will have to manually send them the days they missed (via email) in the Communications section of your account. You can copy the emails they missed (either from your challenge automation or from the Google Doc that you wrote all of the emails in and used to submit to us in the typeform) and paste them in an email.