- As people graduate from FE program, you've offered BE.
There are 3 possible outcomes.
1. Accept - enrol - contine
2. Decline - ask any questions before midnight graduation. Remove from client communities, modules, etc. Wish them all the best.
3. Defer - they want to continue but the timing (or financing) is off. They can hold their spot and the current price point with a deposit. Then book their tentative next call for when they anticipate they might be ready to start. (This can change as you get closer to the time if it is months out).
If they do not enrol now (1) and do not pay a deposit (3), then regardless of their "words" they are a (2).
If they DID return later, without a deposit, it would be for the program and for the price when they return (which will be higher without a deposit) and only if you have room.
So if no deposit by graduation, she is a no. She is anyways, but people fool themselves thinking they will come back. In hundreds of people who said they would come back for us ... not one ever did without a deposit.
Hold space for their success.