*This information is fro 2020 and some links might be out of date.
Zoom provides an abundance of information about their video conferencing platform.
Free User Account
Q Do I need to pay for Zoom?
ANSWER
No, you can use a free account for most of what you need at this point.
If you do not already have one, please register for a free Zoom account here:
Download the Zoom Applications
Q Do I need to download software to use Zoom?
ANSWER
No, but the web app for zoom has lots of issues. We suggest you download the software locally for a better experience.
Download the Zoom application on the device you will be using.
Zoom for Mobile
Zoom App for iOS (Apple)
https://apps.apple.com/us/app/zoom-cloud-meetings/id546505307
Zoom App for Android
https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en
How to join meeting from mobile:
Open the ZOOM APP. Click the BLUE JOIN A MEETING button.
Meeting ID: (will be sent to you after you register)
Password: (will be sent to you after you register)
How to fix iOS Audio issues - https://support.zoom.us/hc/en-us/articles/204484835-My-Audio-is-Not-Working-on-iOS-or-Android
Zoom for Desktop/Laptop Computer
Zoom Apps
https://zoom.us/support/download
Video for how to join meeting on laptop or computer:
https://www.youtube.com/embed/vFhAEoCF7jg?rel=0&autoplay=1&cc_load_policy=1
Zoom Updates
Make sure you are updated to the latest version of Zoom:
https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version
Testing/Practicing
Q How do I run a test?
ANSWER
Click the test link at https://zoom.us/test, join with video, test your audio, then “say something” and zoom will give you a pop up message that says that your speakers and microphone are working good.
You will be joining the video calls with your CAMERA ON so that Dr. Shaunna can see you!
Please plan to wear headphones if you will be in a location where other people and or background noises are present.
Please choose a good location to be on video during the event. When you do your tech check, pay attention to what is behind you on screen.
Please review these instructions before any zoom meetings
How to Join a Meeting:
https://support.zoom.us/hc/en-us/articles/201362193
How to change your view:
How to change your Zoom Background if needed:
Here is a video and instructions on how to change your Zoom background:
https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background
How to take a screenshot:
To take a screenshot:
- WINDOWS - Press the Windows key + PrtScn.
- MAC - hold these three keys together: Shift, Command, and 3.
*** You may not share screenshots of our content outside of our event. If you want to share screenshots of QUOTES, that is permitted as long as you attribute & tag us in social media.
Troubleshooting
Zoom Outage Status
Zoom FAQ
https://support.zoom.us/hc/en-us/sections/201740126-Frequently-Asked-Questions
Firefox Issues
Chrome OS Issues
https://support.zoom.us/hc/en-us/articles/213298746-Getting-Started-On-Chrome-OS
Cannot Continue. The Application is Improperly Formatted (Authenticode)
General Zoom Support https://support.zoom.us/hc/en-us/articles/206175806